What's your stuff made from?
All of my creations are handmade and sculpted from 100% polymer clay and baked at 350 degrees. All hooks and ear studs are either gold plated or gold filled brass and nickel free.
Do you have any gold vermeil or solid gold pieces?
Not yet! I'm always looking for suggestions so plsss email me email@example.com if that's something you'd buy/ want from CRUMi!
Where are you making these things?
With love in Midtown Manhattan in my living room <3
How do I get in contact with you?
Email me! I love chatting :) firstname.lastname@example.org or DM me @crumistuff
Can I customize a product or request a custom job?
Anything is possible- email me and we'll chat!
Am I able to modify or cancel my order once it has been submitted?
Can't make any promises but email me ASAP and I will try my best to accommodate you depending on the change.
I received an incorrect or defective item due to shipping. What do I do?
Uh oh, first off I'm sorry *everyone makes mistakes, everyone has those days* Email me right away and I'll make sure you end up happy!
Is it safe to use my credit card on your site?
Heck ya! The server (weebly.com) for our site uses Secure Sockets Layer (SSL), an encryption technology that works with your browser that allows only us to read the personal information that you submit. You will know that you are in an encrypted area when you see a closed lock (Chrome, firefox, & Safari) in the upper left hand corner of your browser window.
What forms of payment do you accept?
Basically anything- all major cards and even apple / google pay! Email me if you'd prefer to use paypal or venmo.
- C A R E -
Can I shower or swim with my crumi earrings on?
Even though polymer clay when baked is water resistant, I do not suggest showering or swimming with your lovely earrings. Better safe than sorry because any water damage to the jewelry parts is not fixable or covered.
Can I sleep with them on?
Unfortunately I also do not suggest this either. For long periods of time, pressure can cause the clay to crack.
What if my crumi piece breaks?
Sad, but possible. Polymer clay is very durable after baking but shit happens! A lot of fixes can easily be done with superglue but email me and I'll try my best to work with you on some type of solution.
- S H I P P I N G -
What are the current shipping charges?
Flat rate shipping of $5. All orders over $50 ships fo FREE!
Do you offer International shipping?
As of right now I only offer shipping to the United States. You can always ask about a package being shipped elsewhere by sending me an email- email@example.com.
Do you ship to PO Boxes and Military APO/FPO addresses?
Yes I do!
How long will it take to receive my order?
While many items are in stock, some will be made to order. Please allow 5-7 working days for your order to ship. If you need your items delivered by a specific date please contact me prior to making a purchase. Also, please keep in mind that it's just ya girl so unexpected delays may come up. Once you get that sweet shipment confirmation email, you can expect your package to arrive within 2-10 business days. Please email me if you would like expedited shipping options.
Can I expedite shipping on my order?
If you need your cuties in a hurry, I'll try my best to accommodate. Email me at firstname.lastname@example.org for expedited shipping options!
Do you accept returns?
I hope you love your new crumi treasure(s) as much as I loved making it but if something changes, please email me (email@example.com) and I'll work with you to make sure we're all happy.
Anything else I didn't answer? Want to just say hey? Something else on your mind? Want to pour out your emotions and deepest secrets knowing they'll be kept private? Email me! firstname.lastname@example.org
Hope you're laughin' ❀ ☻