~ FREQUENTLY ASKED QUESTIONS ~
Where are you making these things?
With love in Williamsburg, Brooklyn NY <3
What's your stuff made from?
All of my creations are handmade and hand sculpted by moi from 100% polymer clay or lampwork glass beads. I use different gold findings (explained below) and freshwater pearls from other small businesses in the United States.
The metal options we offer for earrings are (all nickel-free):
Most earrings comes with the 18k gold plated round hoops or 14k gold filled studs unless specified in the item description + option to upgrade.
Gold plated jewelry is a thin layer of gold over brass metal. This will tarnish over time with regular use and improper care. Personal pH levels and frequent contact with water, sweat, etc will expedite that.
Gold filled jewelry has a thicker layer of gold over brass, so it will last longer as the thicker layer protects the piece more. All studs are 14k gold filled.
Gold vermeil is a layer of gold over .925 sterling silver which also will last longer than gold plated jewelry, but eventually can still tarnish when exposed to water, sweat or perfume over a longer period of time- this depends on the persons use and personal pH levels, too. All of the pieces are safe for sensitive ears are they're all nickel-free but for extra sensitive ears, I suggest the gold vermeil option as it's sterling silver under the gold layer.
If you'd like to custom order with solid gold option, hoop or stud, email me!
How do I get in contact with you?
You can DM me on IG @crumistuff or email me hey@crumistuff.com
Am I able to modify or add to my order once it has been submitted?
Unfortunately changes cannot be made to an order but email me ASAP and I will try my best to accommodate you to with options!
I received an incorrect or defective item due to shipping. What do I do?
Uh oh, first off I'm sorry *everyone makes mistakes, everyone has those days* Email me right away and I'll make sure you end up happy!
Is it safe to use my credit card on your site?
Heck ya! The server (weebly.com) for our site uses Secure Sockets Layer (SSL), an encryption technology that works with your browser that allows only us to read the personal information that you submit. You will know that you are in an encrypted area when you see a closed lock (Chrome, Firefox, & Safari) in the upper left hand corner of your browser window.
What forms of payment do you accept?
Basically anything- all major cards and even apple / google pay!
For custom and wholesale orders, please email hey@crumistuff.com.
- C A R E -
Can I shower or swim with my CRUMi earrings on?
For longevity purposes on the gold, no! Even though the polymer clay itself when baked is water resistant, I don't suggest showering or swimming with your earrings on to avoid tarnish the gold. Water damage to the jewelry is not fixable or refundable.
Can I sleep with the earrings on?
For extended periods of time, pressure can cause the clay to crack so it is not suggested.
What if my CRUMi piece breaks?
Sad, but possible. Polymer clay is very durable after baking but shit happens! Email me and I'll try my best to work with you on some type of solution.
- S H I P P I N G -
What are the current shipping charges?
Flat rate shipping of $5. All orders over $60 ships fo FREE!
Do you offer International shipping?
Yes! Charges may vary.
Do you ship to PO Boxes and Military APO/FPO addresses?
Yup
How long will it take to receive my order?
All items are made to order unless otherwise specified. I am a one woman show so please allow 7-10 business days for your order to ship. Also, please keep in mind that since it is just ya girl, so unexpected delays may come up. Once you get that sweet shipment confirmation email, you can expect your package to arrive within 2-10 business days.
If you need your items delivered by a specific date, please contact me prior to making a purchase.
Do you accept returns?
I hope you love your new crumi treasure(s) as much as I loved making it. However, if something changes, please email me and I'll work with you to make sure we're all happy.
Anything else I didn't answer? Want to just say hey? Something else on your mind? Want to pour out your emotions and deepest secrets knowing they'll be kept private? Email me! hey@crumistuff.com
Hope you're laughin' ❀ ☻
With love in Williamsburg, Brooklyn NY <3
What's your stuff made from?
All of my creations are handmade and hand sculpted by moi from 100% polymer clay or lampwork glass beads. I use different gold findings (explained below) and freshwater pearls from other small businesses in the United States.
The metal options we offer for earrings are (all nickel-free):
- 18k gold plated round hoops
- 14k gold plated thick oval hoops
- 14k gold filled studs
- 14k gold vermeil round hoops
- .925 sterling silver hoops and studs
Most earrings comes with the 18k gold plated round hoops or 14k gold filled studs unless specified in the item description + option to upgrade.
Gold plated jewelry is a thin layer of gold over brass metal. This will tarnish over time with regular use and improper care. Personal pH levels and frequent contact with water, sweat, etc will expedite that.
Gold filled jewelry has a thicker layer of gold over brass, so it will last longer as the thicker layer protects the piece more. All studs are 14k gold filled.
Gold vermeil is a layer of gold over .925 sterling silver which also will last longer than gold plated jewelry, but eventually can still tarnish when exposed to water, sweat or perfume over a longer period of time- this depends on the persons use and personal pH levels, too. All of the pieces are safe for sensitive ears are they're all nickel-free but for extra sensitive ears, I suggest the gold vermeil option as it's sterling silver under the gold layer.
If you'd like to custom order with solid gold option, hoop or stud, email me!
How do I get in contact with you?
You can DM me on IG @crumistuff or email me hey@crumistuff.com
Am I able to modify or add to my order once it has been submitted?
Unfortunately changes cannot be made to an order but email me ASAP and I will try my best to accommodate you to with options!
I received an incorrect or defective item due to shipping. What do I do?
Uh oh, first off I'm sorry *everyone makes mistakes, everyone has those days* Email me right away and I'll make sure you end up happy!
Is it safe to use my credit card on your site?
Heck ya! The server (weebly.com) for our site uses Secure Sockets Layer (SSL), an encryption technology that works with your browser that allows only us to read the personal information that you submit. You will know that you are in an encrypted area when you see a closed lock (Chrome, Firefox, & Safari) in the upper left hand corner of your browser window.
What forms of payment do you accept?
Basically anything- all major cards and even apple / google pay!
For custom and wholesale orders, please email hey@crumistuff.com.
- C A R E -
Can I shower or swim with my CRUMi earrings on?
For longevity purposes on the gold, no! Even though the polymer clay itself when baked is water resistant, I don't suggest showering or swimming with your earrings on to avoid tarnish the gold. Water damage to the jewelry is not fixable or refundable.
Can I sleep with the earrings on?
For extended periods of time, pressure can cause the clay to crack so it is not suggested.
What if my CRUMi piece breaks?
Sad, but possible. Polymer clay is very durable after baking but shit happens! Email me and I'll try my best to work with you on some type of solution.
- S H I P P I N G -
What are the current shipping charges?
Flat rate shipping of $5. All orders over $60 ships fo FREE!
Do you offer International shipping?
Yes! Charges may vary.
Do you ship to PO Boxes and Military APO/FPO addresses?
Yup
How long will it take to receive my order?
All items are made to order unless otherwise specified. I am a one woman show so please allow 7-10 business days for your order to ship. Also, please keep in mind that since it is just ya girl, so unexpected delays may come up. Once you get that sweet shipment confirmation email, you can expect your package to arrive within 2-10 business days.
If you need your items delivered by a specific date, please contact me prior to making a purchase.
Do you accept returns?
I hope you love your new crumi treasure(s) as much as I loved making it. However, if something changes, please email me and I'll work with you to make sure we're all happy.
Anything else I didn't answer? Want to just say hey? Something else on your mind? Want to pour out your emotions and deepest secrets knowing they'll be kept private? Email me! hey@crumistuff.com
Hope you're laughin' ❀ ☻